Refund Policy

## Refund & Return Policy

**Last updated:** [January 19th, 2026]

Thank you for your purchase. Please read this policy carefully before placing an order.

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### All Sales Policy

Due to the nature of aftermarket and performance parts, **all sales are final unless otherwise stated below**.

By placing an order, you agree to the terms of this Refund & Return Policy.

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### Eligible Returns (If Applicable)

Returns may be accepted **only if approved in advance** and must meet all of the following conditions:

* Return request submitted within **[7] days** of delivery
* Item is **unused, uninstalled, and unmodified**
* Item is in **original packaging** with all hardware and documentation
* Proof of purchase is provided

Unauthorized returns will not be accepted.

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### Non-Returnable Items

The following items are **non-refundable and non-returnable**:

* Custom, made-to-order, or fabricated items
* Installed or test-fitted products
* Modified or damaged items
* Clearance or sale items
* Items returned without authorization

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### Return Authorization

To request a return, contact us at:

**Email:** [ew.electric.works@gmail.com]

Include:

* Order number
* Reason for return
* Photos 

If approved, you will receive return instructions. Return shipping costs are the responsibility of the customer unless otherwise stated.

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### Refunds (If Approved)

Once a return is received and inspected, we will notify you of approval or denial.

If approved:

* Refunds will be issued to the original payment method
* Original shipping costs are **non-refundable**
* Processing time may take **5–15 business days**, depending on your payment provider

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### Exchanges

We do not offer direct exchanges. If eligible, returned items may be refunded and a new order may be placed.

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### Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within **[7] days** of delivery.

Please include:

* Order number
* Photos of the item and packaging

We will work with you to resolve the issue as quickly as possible.

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### Chargebacks & Payment Disputes

Before filing a chargeback or payment dispute, please contact us directly. Unauthorized chargebacks may result in delayed resolution or account restrictions.

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### Contact Us

If you have questions about this policy, contact us at:

**Email:** [ew.electric.works@gmail.com]
**Business Name:** [Electric Works]

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